Refund and Returns Policy
Effective Date: [3 AUG 2024]
Thank you for shopping with “I LOVE MY SKIN BACK.” We strive to ensure you are completely satisfied with your purchase. Please review our Refund and Returns Policy below:
1. Returns
You have 30 days from the date of receipt to return any products purchased from our website. To be eligible for a return:
- The product must be in its original condition and packaging.
- It must not be used, damaged, or altered in any way.
To initiate a return, please contact us at support@ilovemyskinback.com with your order number and reason for return. We will provide instructions on how to return your item.
2. Refunds
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original method of payment within a certain number of days, depending on your bank or payment provider.
Please note:
- Shipping costs are non-refundable.
- You will be responsible for paying for the return shipping costs.
3. Exchanges
If you wish to exchange a product for a different size or color, please follow the return process and place a new order for the desired item. The original item must be returned first before the exchange can be processed.
4. Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately at support@ilovemyskinback.com. We will provide instructions for returning the item and offer a replacement or refund.
5. Non-Returnable Items
Certain items may be non-returnable, including but not limited to:
- Gift cards
- Personalized items
6. Contact Us
For any questions or concerns regarding our Refund and Returns Policy, please contact us at:
- Email: support@ilovemyskinback.com
Thank you for shopping with us!
Refund and Returns Policy
Effective Date: [3 AUG 2024]
Thank you for shopping with “I LOVE MY SKIN BACK.” We strive to ensure you are completely satisfied with your purchase. Please review our Refund and Returns Policy below:
1. Returns
You have 30 days from the date of receipt to return any products purchased from our website. To be eligible for a return:
- The product must be in its original condition and packaging.
- It must not be used, damaged, or altered in any way.
To initiate a return, please contact us at support@ilovemyskinback.com with your order number and reason for return. We will provide instructions on how to return your item.
2. Refunds
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original method of payment within a certain number of days, depending on your bank or payment provider.
Please note:
- Shipping costs are non-refundable.
- You will be responsible for paying for the return shipping costs.
3. Exchanges
If you wish to exchange a product for a different size or color, please follow the return process and place a new order for the desired item. The original item must be returned first before the exchange can be processed.
4. Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately at support@ilovemyskinback.com. We will provide instructions for returning the item and offer a replacement or refund.
5. Non-Returnable Items
Certain items may be non-returnable, including but not limited to:
- Gift cards
- Personalized items
6. Contact Us
For any questions or concerns regarding our Refund and Returns Policy, please contact us at:
- Email: support@ilovemyskinback.com
Thank you for shopping with us!
Refund and Returns Policy
Effective Date: [3 AUG 2024]
Thank you for shopping with “I LOVE MY SKIN BACK.” We strive to ensure you are completely satisfied with your purchase. Please review our Refund and Returns Policy below:
1. Returns
You have 30 days from the date of receipt to return any products purchased from our website. To be eligible for a return:
- The product must be in its original condition and packaging.
- It must not be used, damaged, or altered in any way.
To initiate a return, please contact us at support@ilovemyskinback.com with your order number and reason for return. We will provide instructions on how to return your item.
2. Refunds
Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed to your original method of payment within a certain number of days, depending on your bank or payment provider.
Please note:
- Shipping costs are non-refundable.
- You will be responsible for paying for the return shipping costs.
3. Exchanges
If you wish to exchange a product for a different size or color, please follow the return process and place a new order for the desired item. The original item must be returned first before the exchange can be processed.
4. Damaged or Defective Items
If you receive a damaged or defective item, please contact us immediately at support@ilovemyskinback.com. We will provide instructions for returning the item and offer a replacement or refund.
5. Non-Returnable Items
Certain items may be non-returnable, including but not limited to:
- Gift cards
- Personalized items
6. Contact Us
For any questions or concerns regarding our Refund and Returns Policy, please contact us at:
- Email: support@ilovemyskinback.com
Thank you for shopping with us!